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Communities > Diagnostic & Analysis System > MaxiDas > My DS708 is not registering on the devic...
My DS708 is not registering on the device but is registered online. Has anyone else ever had this problem ?

1978 Views 2 Replies Latest reply: 2015-04-28 06:26:34


  •   Level 1   
    (5) points
    MANUEL916
    2015-03-26 17:50:10
    Registered online and device is unable to register and says its not connected to the internet for updates when its connected. First time ever registering. Autel Customer service and tech support are not returning calls and are impossible to get a hold of 
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2015-04-22 07:16:27 (Reply to:MANUEL916)

     Hi, if you still have problem in registration and update, you can mail to support@autel.com or support01@autel.com
    Reply

  •   Level 2   
    (40) points
    Slivy58

    2015-04-28 06:26:34 (Reply to:Autel Support)

      So how long does one expect to wait until someone responds, I've emailed support several times in the past 40+ days, even opened a ticket under "Your Issues" on Mar 18th, never once have I gotten a response/reply???

    Soooo MANUEL916, don't expect a quick response to your inquiries, just sayin.
    Reply
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